Privacy

We at Norbroch know rather a lot about the technical aspects of online privacy and tracking. We take your privacy very seriously.

This website does not use cookies.

How can I contact you?

Norbroch Limited
St Mary’s House
Netherhampton
SALISBURY
SP2 8PU.

Telephone: +44 (0)131 208 2299

Email: privacy@norbroch.com

What information do you have?

Name and email address (only if you send us an email)

If you send us an email, we will receive your email address and any contact information you include such as:

your name
your telephone number.

We may use this information to respond to your query.

We store emails:

on our email provider’s servers
encrypted on our staff’s devices
on backup media physically secured in our office.

The lawful basis we rely on for processing this information is your consent, which you give when you contact us. You are able to remove your consent at any time. You can do so by contacting privacy@norbroch.com.

Telephone number (only if you call us)

If you telephone us, we may receive your caller identifier, which is typically your telephone number.

We store your telephone number:

in the received calls list on our telephone
in the logs of our voice-over-IP provider.

We may use this information to respond to your query.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at privacy@norbroch.com if you wish to make a request.

How to complain

You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
WILMSLOW
Cheshire
SK9 5AF.

Helpline number: 0303 123 1113